Privacy Policy

Privacy Policy

Last Updated: January 2025

At Sarthak Motor Car Driving School, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information:

• Full Name
• Date of Birth
• Contact Number
• Email Address
• Residential Address
• Aadhar Card / PAN Card details
• Learner's License details
• Photographs

Training Information:

• Course enrollment details
• Class attendance records
• Driving performance assessments
• Payment and transaction history

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide driving training services
• To schedule and manage your classes
• To communicate about your training progress
• To assist with RTO documentation and license application
• To process payments and maintain financial records
• To send important updates and notifications
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

• RTO Authorities: As required for license application and verification
• Insurance Companies: For vehicle insurance purposes during training
• Payment Processors: To process your course fee payments
• Legal Authorities: When required by law or legal proceedings

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure storage of physical documents in locked cabinets
• Password-protected digital records
• Limited access to authorized personnel only
• Regular security audits and updates
• Encrypted online transactions

5. Data Retention

We retain your personal information for:

• Duration of your course enrollment
• Up to 3 years after course completion for record-keeping
• As required by law or regulatory authorities

After the retention period, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, contact us at: sarthakmotordriving@gmail.com

7. Cookies and Website Data

Our website may use cookies to:

• Improve website functionality
• Analyze website traffic and usage
• Remember your preferences
• Provide personalized content

You can disable cookies in your browser settings, but this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites (social media, payment gateways, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

9. Children's Privacy

Students under 18 years must provide parental consent for enrollment. We collect and process minors' data only with guardian approval and in compliance with applicable laws.

10. Marketing Communications

We may send you:

• Course updates and reminders
• Promotional offers and discounts
• Driving tips and safety information
• Newsletter and announcements

You can opt-out of marketing communications at any time by:

• Clicking "unsubscribe" in our emails
• Contacting us at 8619710315
• Emailing sarthakmotordriving@gmail.com

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or concerns, please contact:

Sarthak Motor Car Driving School

Address: 191/274, near Janaki Devi School Road, Portal Nagar, Sector 19, Pratap Nagar, Jaipur, Rajasthan 302033

Phone: 8619710315

Email: sarthakmotordriving@gmail.com

Working Hours: Monday to Friday, 9:00 AM - 9:00 PM